Mastering Empathy in Customer Service: Top 5 Phrases and Examples
3:50
YouTubeSingle Step English
Mastering Empathy in Customer Service: Top 5 Phrases and Examples
Welcome to Single Step English! In this video, we delve into the art of expressing empathy in customer service. Our host Steve will share the top 5 phrases that customer service agents can employ to effectively connect with customers and address their concerns. From "I understand how you feel" to "Thank you for bringing this to our attention ...
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