One thought kept running through my mind while I tested the ShoreTel 6 phone system: “This is too easy.” Surely, I thought, there must be a point at which the ShoreTel PBX becomes a pain in the neck.

There a lot of buttons on the phone, how do I know what each of them does? Please click on this Shoretel reference guide link to learn more about the buttons on your phone. How do I set up my ...

I'm in need of some expertise in the area of VOIP systems. We're getting ready to deploy a new VOIP phone system across the 3 buildings for my County, and Shoretel has the winning bid. We leveraged ...