NewsBytes

Salesforce scales back use of AI models over reliability concerns

Salesforce is cutting jobs and reducing its reliance on large language models due to trust issues in generative AI, shifting ...

AI bubble bursting? Salesforce execs admit trust issues after laying off 4,000 techies, now scaling back use of AI models

Salesforce is reducing its reliance on generative AI. The company faced reliability problems with large language models. Executives admit confidence in AI has dropped. Salesforce is now prioritizing ...
The Information

Salesforce Executives Say Trust in Large Language Models Has Declined

Over the past year, Salesforce CEO Marc Benioff has touted his company’s main AI product, Agentforce, as a money saver for ...
ZDNet

Salesforce uses its Health Cloud to revive in-person Dreamforce event

Salesforce on Tuesday kicked off its annual Dreamforce conference in San Francisco, reviving the in-person event that was limited to the virtual sphere last year due to the ongoing COVID-19 pandemic.
Security Boulevard

Rethinking Salesforce Risk: From Misconfigurations to SaaS Supply-Chain Attacks

For most of its life inside the enterprise, Salesforce was treated as "just" a critical application, a powerful CRM that needed strong profiles, roles, ...
VentureBeat

Salesforce’s Simulation Cards spell out uses, risks, and bias to make AI models more transparent

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce recently open-sourced Foundation, an economic simulation that ...
TechRepublic

ChatGPT powers up Salesforce’s Einstein AI

Salesforce is making CRM talkative by integrating OpenAI’s ChatGPT generative AI model to give chat functions to Slack, Einstein AI and other platforms. ChatGPT set the record in February 2023 for the ...