Athletic brands such as Nike and Adidas have a digital challenge. According to Catchpoint, which compiled a Digital Experience Score analyzing the to 20 athletic footwear and apparel brands by revenue ...
Consumers are using their insurers' websites, mobile apps and other digital platforms in greater numbers, but their experiences often fall short of expectations, according to a new report. Analysts at ...
TROY, Mich.: 9 Dec. 2025 — Auto loan customers are getting more mileage out of lender mobile apps and websites, but many providers still have a long way to go to bring their digital channels up to the ...
TROY, Mich.: 20 Nov. 2025 — Does your wealth management website or mobile app look more like a Wall Street trading floor than a boring corporate brand page? It’s no accident. According to the J.D.
LONDON--(BUSINESS WIRE)--According to Forrester’s (Nasdaq: FORR) Global Total Experience Score Rankings, 2025, when companies align their brand promise with the experiences they deliver across both ...
The firm leads competitors in self-directed and full-service investor satisfaction in website and app J.P. Morgan Wealth Management has now become the most-awarded brand since J.D. Power created its U ...
We didn’t just track DX headlines in 2025 — we traveled to get the context behind them. Here’s what stood up to reality.
With 2024 having drawn to a close, it’s not just a moment to look back—it’s a chance to look ahead. Yes, AI will continue to evolve, and the pursuit of seamless customer journeys will remain a ...
CAMBRIDGE, Mass.--(BUSINESS WIRE)-- According to Forrester’s (Nasdaq: FORR) Global Total Experience Score Rankings, 2025, while Tesla enjoys a strong brand perception among its customers, it fails to ...
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