There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Customer service scams: Safeguarding yourself in the era of AI fraud Artificial intelligence has quickly become a trusted companion in daily life. Whether it’s asking a chatbot for help making a ...

Scammers are impersonating airline customer service representatives and targeting loyalty program points as part of an ...

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went searching online for a customer service number. Instead, the New Jersey woman ...

Artificial intelligence has quickly become a trusted companion in daily life. Whether it’s asking a chatbot for help making a recipe at home, using a voice assistant to manage your busy schedule, or ...