The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Microsoft's AI capabilities, cost-effective solutions, and growing presence in the CRM market pose a significant threat to Salesforce. Microsoft Dynamics 365 offers seamless integration, cost ...

Microsoft Dynamics 365 CRM stands out as a comprehensive AI-powered platform designed to meet the evolving needs of businesses. It excels in providing a unified yet secure solution that seamlessly ...

The Customer Relationship Management (CRM) market is heating up, with most of the major software vendors touting their own solutions. Most businesses face a similar challenge -- how do you manage the ...

The CRM industry just got a little more competitive, as Microsoft and Adobe have announced a partnership aimed at launching a new CRM that will ideally compete with Salesforce down the road.

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Remember the Outlook Business Contact Manager? That was Microsoft's ...

REDMOND, Wash. — Oct. 8, 2009 — Microsoft Corp. today announced several global enterprises that have selected Microsoft Dynamics CRM as their relationship management solution of choice. Businesses are ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.